Privacy Policy

Effective Date: May 11, 2025

Welcome to Fiber Blooms!

At FiberBlooms, your privacy matters to us. We are dedicated to protecting your personal information and ensuring a safe, transparent, and trustworthy shopping experience when you visit https://fiberblooms.com.

By using our website, you agree to the terms described in this Privacy Policy. Please read it carefully to understand how we collect, use, and protect your information.

1. Information We Collect

When you browse or make a purchase on FiberBlooms.com, we may collect the following types of information to help us provide you with the best service possible:

a. Personal Identification Information

Name
Email address
Billing address (used for payment verification and invoicing)

🧶 Note: We sell digital crochet patterns (PDF downloads), so we generally do not collect shipping addresses unless necessary for order verification or customer support.

b. Payment Information

We process all payments securely through trusted third-party providers such as PayPal or other payment gateways.
FiberBlooms does not store or have access to your credit or debit card information.

c. Order Information

Details of products purchased
Transaction history
Download history (for digital products)

d. Technical & Usage Information

IP address
Browser type and device type
Pages visited, time spent on site, and click data
Referring URLs and general analytics information

e. Cookies and Tracking Technologies

We use cookies to:

Enhance your browsing and shopping experience
Remember your preferences (like login status and cart contents)
Analyze website traffic and improve performance

You can manage or disable cookies through your browser settings at any time.

2. How We Use Your Information

We collect and use your data only for legitimate business purposes, such as:

Processing and fulfilling your orders for digital crochet patterns
Providing technical support and customer assistance
Sending transactional emails (order confirmations, download links, receipts)
Maintaining website functionality, performance, and security
Analyzing customer behavior to improve our website and offerings
Complying with legal obligations and preventing fraud

We do not sell or rent your personal information to third parties.

3. Sharing Your Information

Your personal data may be shared with trusted third parties only when necessary to operate our business, including:

Payment Processors: Such as PayPal, to securely complete your transactions
Email Service Providers: To send order confirmations and download links
Legal Authorities: If required by law, regulation, or to protect our rights and customers

If FiberBlooms undergoes a business transfer (e.g., sale, merger, or acquisition), your information may be transferred to the new owner, who will continue to honor this Privacy Policy.

4. Data Security

We use industry-standard measures (such as SSL encryption and secure servers) to protect your data from unauthorized access, alteration, or disclosure.

However, please note that no method of online transmission or electronic storage is 100% secure. While we take every precaution, you share information with us at your own risk.

5. Your Rights & Choices

You have full control over your personal information. Depending on your region, your rights may include:

Access & Correction: You can request to view or correct your personal data.
Data Deletion: You may ask us to delete your information where legally permitted.
Email Preferences: You can unsubscribe from non-transactional emails anytime using the link in our emails.
Cookie Management: You can modify your cookie preferences through your browser settings.

To exercise any of these rights, please contact us at support@fiberblooms.com.

6. Data Retention

We keep your information only as long as necessary for legitimate business or legal reasons.
For example:

Order and transaction records may be retained for accounting compliance.
Download records are maintained to assist with redelivery or customer support.

After this period, your data will be securely deleted or anonymized.

7. Third-Party Links

Our website may contain links to external sites or social media pages (e.g., Pinterest, Instagram, Etsy).
We are not responsible for the privacy practices or content of these websites.
We encourage you to review their respective privacy policies before sharing any personal information.

8. Children's Privacy

FiberBlooms.com is not intended for children under 13 years old.
We do not knowingly collect or store personal data from minors.
If we discover that we have received information from a child under 13, we will delete it immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
All updates will be posted on this page with a revised “Effective Date.”
We encourage you to review this page occasionally to stay informed about how we protect your data.